The Results

The LMS redesign delivered a more structured and engaging learning experience, making it easier for students to navigate content and stay focused throughout their sessions.

The introduction of live video functionality was a pivotal feature, and it was tested with real users; it directly increased the quality of interaction between instructors and learners.

Key outcomes:

• 34% increase in engagement after live video launch

• Improved navigation across core learner journeys

• Reduced cognitive load through cleaner information architecture

• More accessible and inclusive interfaces across devices